The perspective of a patient validates various
things in health care but it is not the main determinant to the occurrence of an
adverse event. An adverse event can be determined by so many other factors. Some
events may appear as adverse but turn out to be something totally different. It
is normal in the health care field to use patients as an indicator for quality
care or care that is not considered optimal. This type of situation can lead to
multiple issues in the organizational aspect of a health care facility. When an
adverse event happens, the main concern is the well-being of the patient. A patient
perspective can be skewed just like anyone else. We all have our views on a
service received but a lot of times it does not match how others perceive the
same experience. The true question is how much of an impact a patient
perspective has on the aftermath of an adverse event? It is this that will
dictate how things will lead from this point on.
2 comments:
This is true that there are many factors that go into determining an adverse event. I feel that it should not matter if it is big or small. It should be treated in the same manner. It is true that some cases are more serious than others, but on a whole, the patient is the one that ultimately feels the deepest hurt. You made some points.
You are correct. The magnitude of the adverse event should not matter because the truth remains that one possibly occurred. It is a given when a patient feels he/she did not receive the best care that someone should look into it. There is no room for error when a patient’s health is on the line. This can lead to other incidents to happen towards the healthcare facility and provider such as lawsuits and revoking of licenses. The healthcare field laid out too many protocols and guidelines to prevent adverse events but unfortunately it still happens. When will the change truly begin?
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